Child care programs not provided for graduate students (The Daily Athenaeum)

West Virginia University offers two programs to help employees and undergraduate students with child care, Student Child Care Assistance Program and Employee Child Care Assistance Program. SCCAP was designed in collaboration with the state child care assistance program administered through the community based Child Care Resource Center CCRC. Leslie Haning, director of WVU Child Development and …

Child protection plan considered (BBC News)

Dundee councillors consider a plan to improve child protection following a scathing report by inspectors.

Here’s how to transform education (Miami Herald)

Like Amazon.com revolutionized the retail industry and iTunes modernized the music industry, technology has the potential to transform education in America.

Effective Dental Collection Calls – Part 2 of 3

Tip #5 Make the debtor right, even when they are wrong. This does not mean agreeing with what they are saying, but rather validating it. When given a ridiculous complaint, learn to say, “I can understand why you feel that way.” Or, “I can certainly see how something like that might happen.” This is a way to avoid a negative dialogue and helps maintain open lines of communication. Understanding their point of view, even as you share yours, will disarm the patient’s defensiveness. Tip #6

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